Terms of service
TERMS OF SERVICE
Last updated: August 10, 2026
OVERVIEW
This website and online store are operated under the Valuedbuy brand by JAV WELLNESS LLC, a Florida limited liability company (“Valuedbuy,” “Company,” “we,” “us,” or “our”).
Valuedbuy offers this website, including all information, content, features, tools, products, and services available through it (collectively, the “Services”), subject to your acceptance of these Terms of Service and the policies referenced herein.
Our store is hosted by Shopify, which provides the e-commerce platform that enables us to offer the Services.
By visiting the website, browsing its content, creating an account, submitting an order, or purchasing a product, you agree to these Terms of Service (“Terms”).
Please read these Terms carefully. If you do not agree with them, you should not use the Services or purchase products through the website.
1. ELIGIBILITY
By using the Services, you represent that you are at least the age of majority in your state, province, or country of residence or that you have any authorization or consent required by applicable law.
You may not use the Services or our products for any unlawful or unauthorized purpose.
2. ONLINE STORE TERMS
Products offered through Valuedbuy are intended for lawful personal or household use unless otherwise stated.
You may not reproduce, duplicate, copy, sell, resell, distribute, scrape, or commercially exploit any portion of the Services or protected website content without authorization from the applicable rights holder.
We reserve the right to refuse service, cancel orders, limit quantities, or restrict access when reasonably necessary, including in cases of suspected fraud, unauthorized transactions, misuse, pricing errors, security concerns, or violations of these Terms.
Any exercise of these rights will remain subject to applicable law.
3. PRODUCTS AND AVAILABILITY
Valuedbuy offers different categories of consumer products. Product-specific information, warnings, instructions, restrictions, warranties, and guarantees may vary.
We make reasonable efforts to present product descriptions, photographs, specifications, dimensions, colors, features, and other information accurately.
Minor variations may occur because of screen settings, photography, manufacturing updates, packaging changes, or other reasonable causes. Nothing in this section permits the delivery of a product that is materially different from the product ordered or advertised.
Products are subject to availability. We may discontinue, replace, update, modify, or limit a product’s availability without prior notice, provided that this does not affect an order already accepted except where fulfillment is impossible or otherwise permitted by applicable law.
Certain products may be available exclusively online or in limited quantities.
4. PRICES, TAXES, AND PROMOTIONS
Product prices are displayed on the applicable product page and during checkout.
Unless otherwise stated, prices are shown in the currency displayed on the website. Applicable taxes, shipping charges, customs charges, or other costs will be disclosed when required and when reasonably determinable.
Prices, promotions, discounts, bundles, and special offers may change without prior notice. Changes do not affect orders already completed, except in cases of an obvious pricing, technical, or typographical error.
If an obvious pricing or technical error affects an order, we may contact the customer to offer the option of proceeding at the correct price or cancelling the affected order for a refund.
Promotional offers may be subject to eligibility requirements, product restrictions, expiration dates, quantity limits, and other clearly disclosed conditions.
5. ORDERS AND ORDER ACCEPTANCE
Submitting an order does not necessarily mean that the order has been accepted. An order is subject to payment authorization, verification, availability, and our ability to fulfill it.
We may refuse, limit, or cancel an order when reasonably necessary, including when the order:
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Contains incorrect or incomplete information;
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Appears fraudulent or unauthorized;
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Results from an obvious pricing or technical error;
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Exceeds available inventory or applicable quantity limits;
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Violates these Terms;
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Cannot legally be shipped to the destination;
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Cannot reasonably be fulfilled.
If payment has been collected for an order that we cancel, the applicable amount will be refunded to the original payment method. When required by law, the refund will include shipping and other charges associated with the cancelled, unshipped order.
6. ONE-TIME PURCHASES
Unless the product page and checkout clearly disclose otherwise, purchases made through Valuedbuy are one-time purchases.
You will be charged only for products or services that you affirmatively select during checkout.
Valuedbuy will not enroll a customer in a subscription, automatic renewal, or recurring payment arrangement unless the recurring terms are clearly disclosed and the customer separately and affirmatively agrees to them.
7. BILLING AND PAYMENT INFORMATION
You agree to provide current, complete, and accurate order, billing, shipping, and account information.
You represent that you are authorized to use the payment method submitted for your purchase.
Payments may be processed by Shopify or other authorized third-party payment providers. Available payment methods may vary by location and will be displayed during checkout.
Your bank, card issuer, or payment provider may impose conversion charges, processing times, or other fees independently. Valuedbuy is not responsible for fees independently imposed by your financial institution.
8. SHIPPING AND DELIVERY
Order processing, shipping availability, delivery estimates, tracking, international shipments, customs charges, delays, address errors, and missing packages are governed by our Shipping Policy.
Unless a different timeframe is disclosed on the applicable product page or during checkout, orders are typically processed within 1–3 business days.
Estimated delivery times after shipment are:
United States, including Alaska and Hawaii:
Approximately 7–14 business days.
International destinations:
Approximately 14–21 business days.
These periods are estimates and not guaranteed arrival dates. Delivery may be affected by carrier operations, customs authorities, weather, holidays, local postal services, incorrect shipping information, transportation disruptions, and other circumstances.
If we determine that an order cannot be shipped within the promised timeframe, we will notify the customer and provide the options required by applicable law, which may include consenting to a revised shipping date or cancelling the unshipped order for a full refund.
Please review our Shipping Policy for complete information.
9. RETURNS, DEFECTIVE PRODUCTS, AND REFUNDS
Returns, exchanges, damaged or defective products, cancellations, refunds, and extended satisfaction guarantees are governed by our Return and Refund Policy.
The following general periods apply:
Standard 14-Day Returns
Unless a different period is expressly disclosed, a customer may request a standard return within 14 calendar days after the confirmed delivery date.
A standard return generally requires the product to be unused, unworn, unwashed, complete, and in its original condition, subject to the complete eligibility requirements in our Return and Refund Policy.
Damaged, Defective, or Incorrect Products
Customers should contact us as soon as possible regarding a damaged, defective, incomplete, or incorrect product.
For the fastest resolution, we recommend contacting us within 30 calendar days after delivery. This recommended notification period does not limit mandatory consumer rights or an applicable written product warranty.
90-Day Satisfaction Guarantee
Selected products may include an extended 90-Day Satisfaction Guarantee when that guarantee is expressly displayed on the applicable product page or offer at the time of purchase.
The guarantee applies only to eligible products and is subject to the conditions, return requirements, shipping responsibilities, and exclusions stated in our Return and Refund Policy and the applicable product offer.
The existence of a 90-Day Satisfaction Guarantee for one product does not mean that the guarantee applies to every product sold through Valuedbuy.
Customers must obtain return instructions before sending a product back. Products should not be returned without authorization.
Questions concerning returns or refunds may be sent to:
10. ORDER CANCELLATIONS
Cancellation requests should be submitted as soon as possible after an order is placed.
We will make reasonable efforts to cancel an order that has not entered processing or fulfillment. Cancellation cannot be guaranteed after processing or shipment has begun.
If an order cannot be cancelled before shipment, the customer may request a return after delivery under the Return and Refund Policy.
This section does not limit cancellation or refund rights that apply when Valuedbuy cannot ship an order within the promised timeframe.
11. ACCOUNT REGISTRATION
Certain features may allow or require you to create an account.
If you create an account, you agree to:
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Provide accurate and complete information;
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Maintain the confidentiality of your login credentials;
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Not knowingly allow unauthorized access to your account;
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Not use another person’s account without permission;
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Notify us if you become aware of suspected unauthorized access.
You are responsible for activity conducted through your account to the extent permitted by applicable law.
12. ACCURACY AND CORRECTION OF INFORMATION
We make reasonable efforts to maintain accurate and current information. However, the website may occasionally contain typographical errors, outdated information, technical errors, inaccuracies, or omissions.
We may correct errors, update information, or clarify content when discovered. If a material correction affects an existing order, we will provide an appropriate resolution consistent with applicable law.
13. INTELLECTUAL PROPERTY
The website and its original content, including text, graphics, logos, layouts, photographs, videos, icons, product presentations, software, and other materials, may be protected by copyright, trademark, and other intellectual-property laws.
Content may belong to JAV WELLNESS LLC, its licensors, suppliers, manufacturers, technology providers, or other third parties.
Access to the Services does not transfer ownership of intellectual property. You may use the website for personal, lawful, non-commercial purposes.
You may not reproduce, distribute, publish, modify, commercially exploit, scrape, or create derivative works from protected content without permission from the applicable rights holder.
14. THIRD-PARTY TRADEMARKS AND CONTENT
The website may display names, trademarks, technologies, images, or content belonging to manufacturers, suppliers, payment processors, platforms, licensors, or other third parties.
Such intellectual property remains the property of its respective owner. The use of a third-party name or mark does not necessarily imply ownership, sponsorship, partnership, or endorsement unless expressly stated.
15. PROHIBITED USES
You may not use the Services:
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For unlawful or fraudulent purposes;
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To violate applicable laws or regulations;
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To infringe intellectual-property or privacy rights;
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To transmit malware, viruses, or malicious code;
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To disrupt the operation or security of the Services;
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To attempt unauthorized access to accounts, systems, or information;
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To collect personal information about others without authorization;
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To send spam or unauthorized commercial communications;
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To impersonate another individual or organization;
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To submit materially false, fraudulent, or misleading information;
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To circumvent security or fraud-prevention measures;
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To use automated scraping, harvesting, or data-mining methods in violation of applicable law or these Terms.
We may suspend or terminate access for a material violation of these provisions, subject to applicable law.
16. REVIEWS, COMMENTS, AND USER CONTENT
Customers may be permitted to submit reviews, comments, photographs, videos, feedback, questions, or other content (“User Content”).
By submitting User Content, you represent that:
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You have the right to submit it;
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It reflects your honest opinion or experience when presented as a review or testimonial;
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It does not knowingly contain false or misleading statements;
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It does not violate another person’s intellectual-property, privacy, or other rights;
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It does not contain unlawful, threatening, malicious, or fraudulent material;
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You have disclosed any material relationship, payment, gift, discount, or incentive connected to the submission when required by law.
You grant JAV WELLNESS LLC a non-exclusive, worldwide, royalty-free license to host, reproduce, format, publish, display, and use the submitted User Content for legitimate website, customer-service, operational, and marketing purposes, subject to applicable law and our Privacy Policy.
We may moderate, decline, format, or remove User Content when reasonably necessary. We will not knowingly alter a review in a manner that materially misrepresents the reviewer’s opinion.
Reviews and testimonials reflect individual experiences and do not guarantee that every customer will have the same experience or result.
17. THIRD-PARTY TOOLS, LINKS, AND SERVICES
The Services may include tools, links, applications, payment services, social media integrations, or other services operated by third parties.
Third-party services operate independently from Valuedbuy and may have their own terms and privacy policies. We do not control and are not responsible for their independent content, availability, privacy practices, security practices, products, or services.
You should review the applicable policies before using a third-party service.
18. SOCIAL MEDIA
Valuedbuy may maintain accounts or publish content on third-party social media platforms.
Interactions on those platforms are also governed by the terms and privacy policies of the applicable provider. User comments and opinions on third-party platforms do not necessarily represent the views of Valuedbuy or JAV WELLNESS LLC.
19. PRIVACY
Our collection, use, disclosure, retention, and protection of personal information are governed by our Privacy Policy.
Please review the Privacy Policy and any cookie or privacy-preference controls made available through the website.
20. ELECTRONIC COMMUNICATIONS
By communicating with us electronically or providing an email address during checkout, you acknowledge that we may send transactional communications concerning orders, payments, shipping, returns, refunds, customer service, security, policy updates, and other necessary business matters.
Marketing communications will be sent in accordance with applicable law and our Privacy Policy. You may unsubscribe from promotional communications through the method provided in the applicable message.
21. WEBSITE DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND GENERAL WEBSITE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
WE DO NOT GUARANTEE THAT THE WEBSITE WILL ALWAYS BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR AVAILABLE AT ALL TIMES.
THIS SECTION DOES NOT DISCLAIM OR ALTER:
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A WRITTEN PRODUCT WARRANTY;
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AN ADVERTISED SATISFACTION GUARANTEE;
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OUR OBLIGATION TO DELIVER PRODUCTS THAT MATERIALLY CONFORM TO THEIR DESCRIPTION;
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IMPLIED WARRANTIES THAT CANNOT LAWFULLY BE DISCLAIMED;
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CONSUMER RIGHTS THAT CANNOT LAWFULLY BE WAIVED.
22. PRODUCT, HEALTH, AND SAFETY INFORMATION
Product information is provided to describe and explain the products offered for sale. Customers should review and follow all supplied instructions, warnings, labels, maintenance requirements, and safety information.
Unless expressly stated otherwise, general content on the website is not intended to constitute medical, legal, financial, or other professional advice.
Products should be used only for their intended purposes and in accordance with the applicable instructions. A customer should consult an appropriately qualified professional when they have a health condition, use a medical device, take medication, are pregnant, or are uncertain whether a wellness-related product is appropriate for them.
Any product-specific disclaimer does not replace or correct an advertising claim that would otherwise require substantiation, regulatory authorization, or legally required disclosure.
23. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JAV WELLNESS LLC, VALUEDBUY, AND THEIR SERVICE PROVIDERS, EMPLOYEES, CONTRACTORS, SUPPLIERS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THE WEBSITE OR PRODUCTS PURCHASED THROUGH IT.
THIS LIMITATION DOES NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED, INCLUDING WHERE APPLICABLE LIABILITY ARISING FROM FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, PERSONAL INJURY, DEFECTIVE PRODUCTS, OR MANDATORY CONSUMER-PROTECTION LAW.
Nothing in these Terms limits any non-waivable right or remedy.
24. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify JAV WELLNESS LLC and its affiliates, employees, contractors, and service providers against third-party claims and reasonable expenses arising directly from:
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Your intentional or unlawful misuse of the Services;
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Your material violation of these Terms;
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Your infringement of a third party’s rights.
This section does not require a consumer to indemnify us for our own wrongdoing and does not apply where prohibited by law.
25. GOVERNING LAW AND DISPUTES
These Terms and disputes arising from the Services or purchases made through the website will be governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any legal proceeding that may lawfully be required to take place in Florida will be brought in a court of competent jurisdiction located in Miami-Dade County, Florida.
Nothing in this section:
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Eliminates mandatory rights provided by federal law or the laws of a consumer’s state or country of residence;
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Prevents a consumer from bringing a claim in another location when applicable law grants that right;
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Prevents either party from using an eligible small-claims court;
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Requires arbitration or waives participation in a class proceeding.
Before initiating formal proceedings, we encourage customers to contact us so we can attempt to resolve the matter directly.
Contact: ecom.javhealth@gmail.com
26. CHANGES TO THESE TERMS
We may update these Terms to reflect changes in our Services, products, business practices, legal obligations, or website functionality.
The current version will be posted on this page with an updated revision date. When required by law, we will provide additional notice of material changes.
Changes will not retroactively reduce rights connected to an order already completed unless permitted by law.
Continued use of the Services after revised Terms become effective constitutes acceptance to the extent permitted by law.
27. TERMINATION
We may restrict or terminate access to the Services if a user materially violates these Terms, engages in fraud or unlawful activity, threatens website security, or misuses the Services.
Provisions that by their nature should survive termination will remain effective where applicable.
28. SEVERABILITY
If a provision of these Terms is found unlawful, invalid, or unenforceable, it will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in effect.
29. NO WAIVER
Failure to exercise or enforce a right or provision does not constitute a continuing waiver of that right or provision.
30. NO AGENCY RELATIONSHIP
Nothing in these Terms creates a partnership, joint venture, employment, franchise, fiduciary, or agency relationship between a customer and Valuedbuy or JAV WELLNESS LLC.
31. ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our consent where this restriction is permitted by law.
We may transfer rights or obligations associated with the business as part of a merger, restructuring, acquisition, financing, sale, or transfer of assets, subject to applicable law.
32. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and other policies expressly incorporated into the website, constitute the agreement governing your use of the Services and purchases through Valuedbuy.
If a specific product offer contains additional clearly disclosed terms, warranties, or guarantees, those terms also apply to that transaction. If product-specific terms conflict with these general Terms, the more specific terms will govern that product to the extent permitted by law.
33. CONTACT INFORMATION
Questions concerning these Terms may be sent to:
Valuedbuy Customer Support
Operated by JAV WELLNESS LLC
15805 Biscayne Blvd, Suite 205
Aventura, FL 33160
United States
Email: ecom.javhealth@gmail.com